How we provide our free credit score service is changing.

While our website and app are closing, we'll continue to provide free access to your Experian credit score.

How we provide your free credit score is changing

Over the past few years, we’ve noticed a shift in how people are choosing to check their credit scores with us. Fewer are logging into our app and website, while the majority are now accessing their score via the CommBank app – thanks to a free service powered by Credit Savvy.

As a result, from Wednesday 14 May 2025, you will no longer be able to access your credit score via the Credit Savvy app and website, but we’ll continue to provide free access to your Experian credit score via the CommBank app.

Not a CommBank customer?

No problem. You can download the CommBank app and access your Experian credit score for free without needing to hold a CommBank financial product.

Follow these simple steps to get set-up

Head to our FAQ page for more information about accessing your free credit score via the CommBank app.

Existing credit file bans placed using our SavvyShield feature will remain active until they are due to expire. All members with an active credit file ban will receive an email from us with more information.

Read more in our FAQs

As one of the first free credit score services in the country, we’re proud to have led the way in helping more than one million people to access, understand and protect their credit rating, and hope we can continue to make a meaningful contribution to your financial wellbeing.

Thanks for being a Credit Savvy member.

The Credit Savvy team.

Understanding your Credit Score

From relationships to your repayment history and more of life’s ups and downs, there are many factors that influence your credit score. By understanding these things, you can take control of your credit and achieve your financial goals by focusing on the things that matter most.

Learn more

Data breached? We’ve got you covered with SavvyShield

When your personal data is compromised you’re at risk of having your identity stolen and credit taken out in your name. Thankfully, SavvyShield’s got your back. Available exclusively through the Credit Savvy App, SavvyShield can place a ban on your credit report in a matter of minutes and you can rest easy knowing your credit file is protected.

Learn more

Data breached? We’ve got you covered with SavvyShield

Content made easy to help you achieve your financial goals

We have you covered with all the resources and tips you need to know such as financial calculators, easy-listen podcasts, financial wellbeing check-ups, real life Credit Savvy member stories and more, to help you understand your credit score and achieve your financial goals.

Learn more

Content made easy to help you achieve your financial goals

Join our growing community of savvy members

As someone that never really understood Credit Scores or how the score gets impacted, Credit Savvy laid it out nice and simple. I understand that they don't manage the score and is more of a dashboard/ information system but dealing with the staff they always handle your information with the highest of standards especially in these wild times. Huge thanks to the savvy team and can't recommend them enough.

Mathew

Trustpilot, 2022

Peace of mind is so important - I put a stop on credit savvy website as I had an incident that I thought was suspect. I contacted Credit Savvy and with great speed a block was put on my credit file. It was a tremendous relief to know that nobody can take out a loan in my name.

Patricia

Product Review, 2023

Needed to improve my financial situation. Credit Savvy was so helpful in doing that. I received regular updates on my score via email & visually saw my score go from low to very high. I was then able to purchase an apartment. It now keeps me on track to stay in very high. I’m notified when anything affects my score, good or bad. Also easy to navigate site. Highly recommend.

Gab

App Store, 2024